FAQs

Pacific Island Air is a subsidiary of a large New Zealand company, namely GCH Aviation.  The only aviation company in New Zealand to have a platinum safety record which means over 30 years of incident free flying.  Pacific Island Air operate to the same exceptional high standards.  We may not be the cheapest airline in Fiji but we pride ourselves in having the best maintained fleet of aircraft and safety standards as well as some of the best qualified pilots in the Southern Hemisphere.  Your safety is our #1 concern

Infants under 2 years fly free as long as they can sit on their parents lap.

For Mamanucas flights, children from 2-12 years of age pay 60% of the adult rate.

For Yasawa flights, children from 2 years and over also pay the adult rate.

20 kg per paid passenger for Seaplane, or Airplane and 15 kg for Helicopter.

Infants (under 2 years) does not have any baggage allowance.

FJ$10 per kg overweight is applied.

Our check-in counter is in the domestic terminal – Nadi Airport (counter Number 6). The domestic terminal is just a short 2 minute walk from International.

All aircraft including seaplanes depart from Nadi Airport (seaplanes are amphibious).  Our counter is Counter #6 at the Domestic Terminal at Nadi Airport. We also fly helicopters from Denarau Marina and the Denarau Golf Course

We can fly to all resorts and islands. Please check with us, your resort, or travel agent to find our which types of aircraft can land at which islands.

We have regular departure times throughout the day. Flight times are scheduled around the international arrivals and departure flights. Flight times are subject to change however, due to operational requirements, weather related issues or international flight disruptions.

We are a charter airline.  We do however operate regular flights throughout the day to the Mamanuca and Yasawa Islands 7 days a week, all year round.

We operate during daylight hours only in accordance with the Civil Aviation requirements.

We also offer per seat pricing to the Coral Coast and Sun Coast areas. All other destinations are on private charter only.  

Full payment via credit card or direct credit is required at the time of booking. We will also require you to fill out a credit card authority form.

Landing and takeoff via seaplane in rough and windy weather can cause difficulties for some people when embarking/disembarking the plane. 

We DO NOT recommend travelling via seaplane if you have a mobility problem or recent injury. Please consult your physician prior to travel.

No.

Our operations are strictly within daylight hours. Regions vary - please contact us for full details. Civil Aviation rules state that our aircraft must be back in Nadi 30 minutes before dusk.

All per person priced flights require a minimum of 2 adults. Single passenger rates are available on share-twin basis.

Yes - Our airplanes, seaplanes can all carry surfboards under 6ft 7in (200cm), diving and fishing gear.

The helicopters are unable to carry surfboards.

Transportation of surfboards can be carried out by South Sea Cruises, they have an office at the International airport where they can facilitate transportation of your surfboard to the islands that they service.

Yes, flights between Mamanuca Islands and between Mamanuc and Yasawa Islands are possible, enquiries should be directed to our Reservations Team for the price as there will be a diversion fee added.

You can book your transfer either with your Inbound Travel Agent or directly with us.

Telephone – +679 6725 644

E-mail – [email protected]

Website – www.pacificislandair.com

Flights take between 12-15 minutes each way.

Flights take between 25-30 minutes each way.

Yes we do. Please visit our website for more information and costs on the different scenic packages that we offer.

• Pacific Island Air will use all reasonable endeavours/efforts to provide to you the mode of transport or services the subject of the booking, but, in circumstances beyond our control, we may without notice substitute other means of transport or service. We will not be liable for any loss you may incur as a result of any such substitution.

• Should weather conditions or these unforeseeable events dictate that flights cannot be carried out, passengers may be required to find alternative transport or stay overnight which would be at their own expense. We will not be liable for any loss or extra expenses you may incur as a result. Pacific Island Air reserves the right to alter prices, cancel departures, arrange alternative transport and vary itineraries and services in any way whatsoever without any liability to Pacific Island Air deemed necessary.

TRAVEL INSURANCE IS STRONGLY ADVISED - A letter will be given/sent to you to give to your insurance provider should flights be cancelled due to circumstances which are out of Pacific Island Air's control.

A full refund applies.  Alternatively, we will assist to book you on another day if possible.

No limitation on the size for the suitcase, but for surfboards it has to be less than 6’7”.

Flight Packages

If ever there was a landscape ideally suited to air travel, then the island paradise of Fiji must be it. Hidden tropical sanctuaries. Miles of pristine coastline and crystal clear water. Spectacular inland rainforests and mountain peaks. Pacific Island Air has got Fiji covered, with unique packages that will assure you of a spectacular experience you won't soon forget.

Heli/Quad Bike Adventure
Heli/Quad Bike Adventure

Heli/Quad Bike Adventure

Isa Lei (farewell in Fijian)
Isa Lei (farewell in Fijian)

Isa Lei (farewell in Fijian)

The Cloud 9 Day Trip
The Cloud 9 Day Trip

The Cloud 9 Day Trip

Sigatoka River Safari/heli
Sigatoka River Safari/heli

Sigatoka River Safari/heli

Your own private Island for the day
Your own private Island for the day

Your own private Island for the day

Castaway Island lunch
Castaway Island lunch

Castaway Island lunch

Yasawa Island Day Trip & Sawa-I-Lau Caves
Yasawa Island Day Trip & Sawa-I-Lau Caves

Yasawa Island Day Trip & Sawa-I-Lau Caves

Yasawa Island Overnight Package
Yasawa Island Overnight Package

Yasawa Island Overnight Package

Swim with Manta Rays
Swim with Manta Rays

Swim with Manta Rays

Malamala Beach Club Proposal/Celebration Day Trip
Malamala Beach Club Proposal/Celebration Day Trip

Malamala Beach Club Proposal/Celebration Day Trip

Seaplane Dolphin Watching Tour
Seaplane Dolphin Watching Tour

Seaplane Dolphin Watching Tour

Call us on
+679 672 5644